CBERUS CUSTOMER SUPPORT

Contact & Enquiry Hub

Have a question about an order, a collectible, trading cards or an item in our store? Get in touch using the form below and the CBERUS team will aim to respond within 24–48 hours.

Collectibles & Figures

Ask us about action figures, anime collectibles, statues, product details or the condition of an item.

Trading Cards

Contact us about trading card availability, card condition, upcoming releases or product enquiries.

Orders & Support

Need help with an existing order, delivery, a return or another customer service enquiry? We’re here to help.

Send us a message

Complete the form below with as much detail as possible so we can help you more efficiently.

By submitting this form, you agree that CBERUS may use the information provided to respond to your enquiry. Please do not include payment card details or passwords.

Need help with an order? Including your order number and the email address used at checkout can help us locate your order more quickly. We aim to reply to enquiries within 24–48 hours.