Track Your Order
Want to know where your order is? You're in the right place. Keep up to date with your shipment from dispatch through to delivery.
Know Where Your Order Is
Use the tracking number in your dispatch confirmation to view the latest available updates on your shipment, including delivery progress and estimated arrival information.
Find Your Tracking Number
Once your order has been dispatched, we'll send you a confirmation email containing your tracking details, when tracking is provided by the delivery carrier.
Check Your Shipment
Follow the tracking instructions in your dispatch email to check the latest available shipment updates from the carrier.
Follow Your Delivery
Check for carrier updates about your parcel's progress and any estimated delivery dates available for your shipment.
Your Tracking Information
Tracking information becomes available after your order has been dispatched. Please allow time for the carrier's tracking system to register your parcel and display its first updates.
Haven't Received Tracking?
If your order has been dispatched but you haven't received tracking information, check your inbox and junk folder first. If you still need help, contact our support team for an update.
Is Your Order Delayed?
Delivery can occasionally be affected by carrier delays, busy periods or circumstances outside our control. If your tracking hasn't updated or your parcel appears delayed, contact us and we'll help where we can.
We're Here to Help
Your collectibles matter to us. We're committed to keeping you informed and helping you stay up to date with your order from dispatch through to delivery.
Need Help With Your Order?
If you haven't received your tracking information, your order appears delayed, or you need an update, our support team is here to help.
Contact CBERUS